Home / Industries / Retail & Showrooms
Retail & Showrooms Solutions

AI camera analytics for retail & showrooms

In retail, your cameras can do far more than catch shoplifters. Every visitor who walks in is data — where they go, what draws them, whether staff engaged them, and whether they bought. Most stores capture all of this on camera and use none of it.

Vianix.ai turns your showroom cameras into a sales-and-service intelligence layer alongside security — measuring footfall, mapping interest, monitoring service quality, and protecting your premises.

FOOTFALL TODAY
1,284
LIVE NOW
37
The challenges

What retail & showrooms environments are up against

No visibility into footfall

Stores spend heavily to attract visitors but can't measure how many actually walk in or when.

Unknown customer behaviour

Which displays draw attention, and where customers spend time, is invisible without analytics.

Inconsistent service

Customers left unattended walk out. Without monitoring, service lapses go unnoticed.

Security & after-hours risk

High-value stock needs protection during and after hours.

How Vianix helps

AI monitoring built for retail & showrooms

Footfall counting

Accurately count visitors by hour and day to tie marketing spend to actual walk-ins.

Dwell & hot-zone analytics

See which displays and areas attract attention and for how long, to optimise layout.

Staff presence & service

Monitor whether the floor is staffed and how quickly customers are attended to.

Queue & counter crowding

Detect build-ups at billing counters so you can open another till in time.

After-hours security

Get alerts for any intrusion when the store is closed.

Conversion insight

Combine entry counts with billing-zone activity to understand your funnel.

In practice

A real scenario

Example: You run a weekend campaign and want to know if it worked. Vianix shows footfall jumped 40% on Saturday, which displays held attention longest, and where queues formed — turning your cameras into a measure of what actually drove customers in.
FAQ

Retail & Showrooms — questions answered

Can Vianix count how many customers enter?
Yes. Footfall counting is a core retail capability — Vianix counts visitors by hour and day, giving you a reliable measure of walk-in traffic.
Does it show where customers spend time?
Yes. Dwell and hot-zone analytics reveal which areas and displays draw attention and for how long, helping you optimise your store layout.
Can it tell if staff are attending customers?
Vianix can monitor staff presence on the floor and flag zones left unmanned, helping you maintain service standards.
Is customer privacy respected?
Analytics like footfall and dwell are based on detecting and counting people, not identifying them. Where face-based features are used, we handle the required consent and can keep all data on-premise.
Does Vianix work with my existing CCTV cameras?
Yes. Vianix is camera-agnostic and works with your existing IP cameras and NVR over RTSP and ONVIF — including Hikvision, CP Plus, Dahua and other major brands — with no new hardware required.
How are alerts delivered?
Vianix sends real-time alerts via WhatsApp, SMS, email or the on-site dashboard, each with a short video clip as proof, routed to the right person for that camera or zone.
Can it run on-premise to keep data private?
Yes. Vianix offers full on-premise deployment where all video stays inside your own network and nothing reaches any external cloud — aligned with India's DPDP Act 2023.
How much does it cost?
Vianix is priced per use case, camera by camera — you only pay for the detections you turn on, with subscription pricing for hybrid cloud and one-time licensing for on-premise. Book a demo for a tailored quote.
Capabilities

Solutions for retail & showrooms

See Vianix on your retail & showrooms cameras

Book a free demo and proof-of-concept on your own feeds — see exactly what Vianix can detect in your environment.