Home / Industries / Hospitality
Hospitality Solutions

AI camera analytics for hotels & hospitality

Hotels and hospitality venues must balance a welcoming guest experience with safety, security and smooth operations. Lobbies, guest areas, kitchens and back-office zones all need oversight — without intruding on the guest experience.

Vianix.ai brings discreet AI monitoring to hospitality venues using existing cameras, supporting security and service quality at once.

✓ Guest entry · Lobby
2s ago · Cam 02
⚠ Unattended counter · Reception
6s ago · Cam 05
⚠ Kitchen access · Staff-only
10s ago · Cam 09
✓ Lobby crowd normal
14s ago · Cam 03
The challenges

What hospitality environments are up against

Guest-area security

Public areas need monitoring for safety without compromising the guest experience.

Restricted zones

Kitchens, stores and back-office areas need access control.

Service quality

Slow service at reception or in key areas affects guest satisfaction.

Lobby & event crowds

Busy lobbies and events create congestion to manage.

How Vianix helps

AI monitoring built for hospitality

Guest-area monitoring

Monitor public spaces for safety and security events discreetly.

Restricted-zone alerts

Alert when unauthorised people enter kitchens, stores or staff areas.

Staff presence & service

Monitor whether reception and key areas are staffed and responsive.

Lobby crowd management

Track congestion in lobbies and at events to manage flow.

Parking & entry

Monitor entrances and parking for security and vehicle flow.

After-hours security

Detect intrusion in areas that should be empty at night.

In practice

A real scenario

Example: During a busy check-in period, the reception queue grows while a counter sits unstaffed. Vianix detects the build-up and the unmanned counter, alerting the duty manager to open another desk and keep guests moving.
FAQ

Hospitality — questions answered

Is monitoring discreet for guests?
Yes. Vianix focuses on safety, security and operational detections using existing cameras, without intruding on the guest experience. On-premise deployment keeps footage within your network.
Can it help with service quality?
Yes. Vianix can monitor staff presence and detect queue build-ups at reception and key areas, helping you maintain responsive service.
Does it cover back-of-house areas?
Yes. Restricted-zone monitoring covers kitchens, stores and staff-only areas, alerting on unauthorised access.
Will it work with our existing hotel CCTV?
Yes, Vianix connects to your existing camera infrastructure over the network.
Does Vianix work with my existing CCTV cameras?
Yes. Vianix is camera-agnostic and works with your existing IP cameras and NVR over RTSP and ONVIF — including Hikvision, CP Plus, Dahua and other major brands — with no new hardware required.
How are alerts delivered?
Vianix sends real-time alerts via WhatsApp, SMS, email or the on-site dashboard, each with a short video clip as proof, routed to the right person for that camera or zone.
Can it run on-premise to keep data private?
Yes. Vianix offers full on-premise deployment where all video stays inside your own network and nothing reaches any external cloud — aligned with India's DPDP Act 2023.
How much does it cost?
Vianix is priced per use case, camera by camera — you only pay for the detections you turn on, with subscription pricing for hybrid cloud and one-time licensing for on-premise. Book a demo for a tailored quote.
Capabilities

Solutions for hospitality

See Vianix on your hospitality cameras

Book a free demo and proof-of-concept on your own feeds — see exactly what Vianix can detect in your environment.